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Terms of Use

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These Terms of Use ("Terms") govern your access to and use of askyi.info (AskYI “the Website”), including any content, functionality, and services offered on or through the Website. Please read these Terms carefully before using the Website.

Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Website.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by AskYI or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Use of Content

You may use the content on the Website solely for your personal, non-commercial use. Any other use of the content, including but not limited to reproduction, distribution, modification, transmission, or display, without the prior written consent of AskYI, is strictly prohibited.

User Contributions

The Website may contain interactive features that allow users to post, submit, publish, display, or transmit to other users or other persons content or materials (collectively, "User Contributions").

By posting any User Contribution on the Website, you represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their respective licensees, successors, and assigns.

AskYI assumes no responsibility for screening, guaranteeing, or endorsing the content of any User Contribution (including, but not limited to, any form of opinion, advice, or prediction). You understand and agree that you are solely responsible for the content of your User Contributions and the consequences thereof. We reserve the right (but have no obligation) to review, edit, or remove any User Contributions that we deem to violate these Terms or to be legally harmful.

Support and Credits Purchase Service

1. Service Content and Boundaries

Our services are divided into: Divination Result Presentation (Free) and Divination Result Interpretation and Explanation (Paid Feature). You may provide financial support to AskYI through this service, and use the paid amount to purchase credits used to unlock the paid features.

2. Credits Purchase and Support

Your payment has a dual nature:

Credits Purchase: The fees you pay will grant you usage credits based on the current exchange rate specified on the website announcement or purchase page, which can be used for asking questions or getting interpretations within the App. AskYI commits to delivering the purchased credits according to this rate. This portion of the transaction constitutes a purchase for consideration.

Support Nature: Your payment also serves as support and sponsorship for the operation of this application and for AskYI to provide free content on Podcast platforms, etc. This support does not guarantee that you will receive any specific return or service other than the credits.

3. Fees, Legality, and Restrictions

You confirm and agree to pay the amount for support/credit purchase, and agree to pay any applicable taxes and related fees, and warrant that you have the legal right to use the payment method provided. We assume no liability for your payment actions.

Credits are limited to use within the built-in functions of this application, and credits cannot be redeemed for cash, transferred, or sold to third parties.

Payment Processing: We strive to ensure the security of your payment information but are not liable for delays or errors that may occur due to external payment processing systems.

4. Credits Expiration and Refund Policy

Your credits purchase is subject to the following policy, which is a precondition for your use of this service:

Expiration: Credits will automatically expire twelve (12) months from the date of activation code delivery. Expired and unused credits will be removed, and AskYI will not issue a refund for them.

No Refund Statement (Delivered): The activation code will be sent to the email address you provided after AskYI confirms successful payment. This sending time shall constitute the date of delivery of the digital content service. All credits purchase transactions, once delivered, are generally non-refundable, regardless of whether the credits have been used or redeemed.

Refund Exceptions: You may only contact customer service for a refund in the event of a system payment error, or if the Website service is completely terminated while you still hold unused or unexpired activation codes.

5. Service Changes

We reserve the right to change, suspend, or terminate the Support and Credits Purchase Service at any time without prior notice to you. We also reserve the right to adjust the credit exchange rate at any time, but any adjustment will not affect the value of credits you have already purchased.

6. Service Warranty Disclaimer

Your support for this service or credits purchase does not constitute any warranty by AskYI regarding the accuracy, effectiveness, or outcome of your actions based on the divination interpretation content. Any interpretation results are subject to the 'Disclaimer'.

7. Incomplete Data Handling

You understand and agree that if you provide support through a sponsorship platform but fail to provide a valid email address or other necessary information for AskYI to send the activation code, the payment will be considered a sole, non-reciprocal sponsorship. In this case, AskYI is under no obligation to provide activation codes or credits, and refund requests will not be accepted.

Prohibited Activities

You agree not to engage in any of the following activities in relation to the contents of the Website, including but not limited to text, images, audio, video, or any other form of content:

Machine Learning: You shall not engage in any form of machine learning, including but not limited to data scraping, data mining, web crawling, or any automated data collection methods, for the purpose of analyzing, extracting, or deriving insights from the content of the Website.

Reverse Engineering: You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or algorithms underlying the content of the Website, whether for the purpose of machine learning or any other unauthorized use.

Unauthorized Access: You shall not attempt to gain unauthorized access to any portion of the Website, including restricted areas, servers, or networks connected to the Website, or to any other systems or networks connected to the Website.

Violation of Intellectual Property Rights: You shall not use the content of the Website in any manner that infringes or violates the intellectual property rights or proprietary rights of any third party, including but not limited to copyrights, trademarks, trade secrets, or patents.

Disclaimer of Warranties

The Website is provided "as is" and "as available" without any warranties of any kind, whether express or implied. AskYI does not warrant that the Website will be error-free or uninterrupted, or that defects will be corrected. AskYI disclaims all warranties, express or implied, including, but not limited to, any warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.

【Divination and Professional Services Exclusion Statement】

You acknowledge and agree that all divination content, interpretations, predictions, or any form of advice provided on this website (collectively, "Divination Results") are for reference, inspiration, or entertainment purposes only. The Divination Results do not constitute, nor should they be construed as, professional legal, financial, medical, or mental health diagnosis, treatment, or consultation advice.

Exclusion of Professional Advice: The content on this website must never replace the opinion of qualified professionals (such as doctors, lawyers, financial advisors, or mental health professionals). If you are facing any psychological distress, health issues, legal disputes, or financial difficulties, you should seek assistance from relevant qualified professionals immediately.

Action and Consequence Responsibility: You fully and solely assume all risks and consequences arising from any decisions or actions taken by you based on reliance on, interpretation of, or in accordance with any Divination Results. AskYI shall bear no liability for any direct or indirect losses, damages, injuries, or adverse outcomes resulting from any actions you take based on the content of this website.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AskYI, its affiliates, or their respective directors, officers, employees, agents, or owners be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages. The foregoing shall include, but not be limited to, damages for loss of profits, loss of goodwill, loss of use, data, or other intangible losses, and shall apply whether arising from your access to or use of, or inability to access or use, the website.

Liability Cap: Notwithstanding the foregoing, to the maximum extent permitted by law, in the event that AskYI is found liable for any damages arising out of or related to your use of the Service, AskYI's total aggregate liability to you shall in no event exceed the greater of (a) the amount you have paid to AskYI for the use of the Service in the twelve (12) months immediately preceding the event giving rise to the liability, or (b) US$100.00 (or equivalent local currency amount).

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Taiwan (Republic of China). The Taipei District Court in Taiwan shall be the court of exclusive jurisdiction for the first instance.

Where mandatory consumer protection laws in the user's jurisdiction apply and cannot be contractually excluded, only such mandatory provisions shall prevail, without affecting the validity of the remaining Terms.

Changes to Terms

AskYI reserves the right, at its sole discretion, to modify or replace these Terms at any time. You should check this page regularly for any changes. Your continued use of the service constitutes your agreement to the modified terms.

Contact Us

If you have any questions about these Terms, please visit https://askyi.info/contact.html to contact us.